Welcome to RaidLogic.NET Live support,
talk to one of our sales or support representatives in real
time. RaidLogic.NET is committed to excellent customer
service. We provide 24/7 technical support to assist our
clients, answer questions and resolve any problems they
may experience.
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you have questions or need technical support or have a special
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Contact Info
Our staff is available 24 hours a day, 7 days a week via e-mail, live chat, ticket system and phone. Please take a quick look at the members FAQ section before sending a technical question. It most likely has been asked before by someone else and has been answered. The FAQ contains a lot of useful information. Otherwise choose one of the below methods to contact us.
Please submit a support ticket before calling for phone support, unless it's an emergency. Phone support is available during normal business hours 8:00AM to 6:00PM (GMT -4:00) Monday through Friday, excluding United States and Aruba national holidays.
The emergency pager is available to all customers 24x7 incase of a server or network outage. Please email emergency@raidlogic.net if you feel there is a network or server problem. Alternatively you can use our support ticket system click here.