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Contact Info
Our staff is available 24 hours a day, 7 days a week via e-mail, live chat, ticket system and phone. Please take a quick look at the members FAQ section before sending a technical question. It most likely has been asked before by someone else and has been answered. The FAQ contains a lot of useful information. Otherwise choose one of the below methods to contact us.

Phone support:

Phone: +1.786.220.4995
Fax: +1.786.309.3555
E-mail: info@raidlogic.net

Please submit a support ticket before calling for phone support, unless it's an emergency. Phone support is available during normal business hours 8:00AM to 6:00PM (GMT -4:00) Monday through Friday, excluding United States and Aruba national holidays.

Support ticket system:

Create a support ticket
View current ticket status
Frequently asked questions

Live chat support:

LiveZilla Live Help

Emergency pager:

The emergency pager is available to all customers 24x7 incase of a server or network outage. Please email emergency@raidlogic.net if you feel there is a network or server problem. Alternatively you can use our support ticket system click here.


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